Aparna Kalyan, MD

Julia Vermylen, MD, MPH
Northwestern Medicine, Palliative Care
Co-Director, Northwestern Simulation Program in Healthcare Communication

Featured topics and Time-stamped Episode Bytes:

00:02:12 Key points when communicating with new and existing patients
00:04:35 Sharing difficult news
00:09:20 Tips for responding to the emotion in the room / N.U.R.S.E. mnemonic
00:12:37 Transitioning to delivering important results and bad news

Episode Resources:

• REMAP: A Framework for Goals of Care Conversations
• SPIKES - A Six-Step Protocol for Delivering Bad News:
  Application to the Patient with Cancer
• Associations Between End-of-Life Discussions, Patient Mental Health, 
  Medical Care Near Death, and Caregiver Bereavement Adjustment